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They're Just Temporary

They're Just Temporary
by Gary Woods

The other day I was updating one of my Windows 7 machines and it showed me I needed the latest version of what's called the .net framework. Never mind what it does because that doesn't really matter. What mattered is my machine wouldn't update. I futzed around for a while trying to get it to update and then I remembered that a few months ago I had purchased a 1 year Microsoft Tech Support plan (800)642-7676.

For $100 Microsoft will cure whatever it is you're calling about. But, for $150 you can call on any problem for a year. When you call them they ask if they can take over your computer and find what's ailing it. While I was sitting there watching the tech work on my machine I grabbed my iPad and started looking at what some of the causes for this phenomenon could be.

Finally, I came up with what seemed to be the issue. It was either that you had to temporarily disable your anti-virus protection and do the upgrade or your computer was running low on disk space. About that time I looked up and the tech was looking at the same page I was looking at so instead of saying anything I thought I'd see which way she was going to go.

At that point she said I need to delete some of your temporary internet files to which I said, "okey dokey." She then went to the temp files section and inside that directory were about 15 Gigabytes worth of totally useless data. She then selected all the files and deleted most of them. There were a small number of files that were still in use which couldn't be eliminated but most of them were blown away. After that she downloaded the complete version of the file and installed just fine.

It used to be when I was running Windows XP I would regularly dump my Temporary files but for some reason I though Windows 7 did it automatically. WRONG!!! To make it easy to eliminate these file in the future I put a shortcut on the desktop to the directory and I daily delete those un-necessary files.

If you want to do the same go to Start and in the Search Programs and Files line write Windows Explorer and click on it when it appears. Scroll down to Local Disk C: and select it. In the right page, double click on Users and then on either Administrator or Your Name. Now double click on AppData and then Local. Find the Temp directory and right mouse click on it. Scroll down to Send To and click on Desktop (Create Shortcut).

Once the directory is on your desktop double click on it and hold the Control Key and press A for ALL then D for DELETE, it will then ask you if you want to delete everything at which time you say yes. It all won't go away but most of it will.

If you have any suggestions or questions for me please drop me a note at or see my column on the Internet at or call me at (805) 729-0910

Gary Woods is the Computer Trainer for the Santa Barbara Association of Realtors. And he is a Broker/Associate at Home Realty & Investments, Inc